Privacy Policy
Who is the data controller?
Les villas des lacs
Contact : admin@lesvillasdeslacs.fr — 0658287332.
Data collected
- Identification data surname, first name, email address and telephone number.
- Booking data / customer relations : dates of stay, preferences, messages.
- Navigation data : pages viewed, cookies, IP address (see "Cookies").
Sources : directement auprès de vous (formulaires de contact/réservation) et via votre navigation sur le site.
Purpose and legal basis
| Purpose | Legal basis (art. 6 RGPD) |
|---|---|
| Processing requests via the contact form | Legitimate interest in responding to you / pre-contractual measures |
| Reservations and customer relations management | Performance of a contract |
| Sending information and offers related to our services | Consent (opt-in) or legitimate interest (customers) |
| Site security, fraud prevention | Legitimate interest |
| Anonymised metrics (visitor statistics) | Consent (analytical cookies) or exemption if strictly necessary/anonymous |
Shelf life
| Category | Duration |
|---|---|
| Prospects (contact form) | 3 years after last contact |
| Customers / booking files | Duration of the contractual relationship + legal obligations (invoicing: 10 years) |
| Cookies | See the "Cookies" section below |
Recipients and transfers
The data is intended for use by Bonifay Joane's internal departments and, where applicable, our service providers (web hosting, emailing, booking tools) strictly necessary for the provision of the service.
Si des transferts hors UE/EEE étaient nécessaires, ils seraient encadrés par des garanties appropriées (clauses contractuelles types, pays adéquats).
Your rights
You have rights of access, rectification, deletion, limitation, opposition and portability, as well as the right to define post-mortem directives.
To exercise your rights: admin@lesvillasdeslacs.fr ou courrier à "Les villas des lacs, 21 rue des saules Martinets 10500 Lesmont".
You can lodge a complaint with the CNIL: www.cnil.fr.
Cookies
What is a cookie?
A cookie is a trace placed/read on your terminal when you visit the site. Some cookies are necessary for the operation of the site (e.g. security, shopping basket/booking), while others are optional (audience measurement, personalisation, advertising).
Consent management
On your first visit, a banner allows you to accept, refuse or personalise your choices by purpose. You can change your preferences at any time via the "Manage my cookies" link (footer) or your browser settings.
Indicative lifetimes
- Strictly necessary cookies: duration limited to the session or a few hours/days.
- Analytical cookies (with consent): up to 13 months.
- Consent (proof of choice): up to 6 months/13 months depending on the CMP.
Security
We implement appropriate technical and organisational measures to protect your data (TLS encryption, access control, back-ups, restriction of rights).
Minors
The site is not intended for minors. If you are a parent/guardian and believe that your child has sent us information, please contact us.
Modifications
This policy may change. We will inform you of any substantial changes and update the date in the header.